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Who Can You Really Trust for Your Financial Accounts?

“Particularly if you’re 65 or older, you may have recently been asked by your financial advisor, custodian or brokerage firm, if you would like to add a trusted contact person to your account.”


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The financial industry’s regulatory authority now requires that member firms make an effort to have clients name a trusted contact person. It is not required that they do so, says Hometown Life in the article “Use a trusted contact to protect seniors from financial abuse,” but the question must be asked.

The older you are, the more seriously you should consider taking this step.

Let’s start by defining what a trusted contact is, and equally important, what a trusted contact is not. A trusted contact is not someone who can access or make financial decisions on your behalf. That is a person who has been named a Power of Attorney or POA. A trusted contact is a person that your financial advisor, brokerage house, or the financial company that holds your accounts can contact, if they see signs that indicate that you are being financial exploited.

The trusted contact can also be a person who can confirm your mental or physical health status, a legal guardian, trustee, or your POA. Unlike the POA, the trusted contact person cannot see your account information or make trades for you.

Typically, people name a family member. However, research has sadly shown that family members are actually the ones most likely to be the abusers. Naming a trusted contact may call for you to think out of the box and consider someone who is not a family member. A trusted professional or a dear friend, preferably one who is younger than you, may be the best person for this task. You could also select two trusted contacts.

This is not a perfect solution to financial elder abuse. However, it is one more layer of protection. There is no 100% solution to a problem that affects seniors in every social and economic class. Nevertheless, naming a trusted contact is something that can be done to reduce the risk and is worthwhile doing.

Other safeguards include having an estate plan, including a will, power of attorney, health care power of attorney and trusts. Your estate planning attorney will be able to explain the many different types of trusts and how they can be used to ensure that you remain in control of your assets, while protecting you from financial abuse.

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